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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulkan Km 16.5, Cancun, Mexico, 77500

Paradisus Cancun All Inclusive (5-star, 7.8/10 Booking.com rating) offers a luxury experience highlighted by stunning Caribbean Ocean views and exclusive services. This resort is situated in a vibrant area known for all-inclusive resorts, international restaurants, and beautiful beaches.

Rooms & Amenities

Guest accommodations include suites with a minibar stocked with premium drinks and luxurious amenities. Every suite features spacious areas such as private terraces, some with whirlpool bathtubs, offering breathtaking views of the Caribbean Sea and Nichupté Lagoon.

Dining & Leisure

Dining options feature a range of international cuisine with venues like the exquisite Santé restaurant known for seafood dishes and the Malva Food Bazaar offering over 15 culinary stations. Guests can indulge in diverse dining experiences including Italian, Asian fusion, and classic Mexican cuisine.

Leisure & Activities

Leisure amenities include two exceptional spas and a private golf course with 9 par-3 holes. Guests can engage in activities such as yoga, tennis, and evening entertainment, while families benefit from a kids' club and themed pool parties.

Services & Events

Paradisus Cancun supports events with over 2800 m² of meeting space, equipped with the latest technology. Guests enjoy personal concierge services and can utilize the resort's extensive amenities, including room service and a fully equipped business center.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Concierge Junior Suite Ocean View
Max:
2 persons
44 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Junior Suite Ocean View
Max:
2 persons
44 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Family Concierge Master Suite Ocean View
Max:
2 persons
55 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Cancun 11.3 km
Airports
Cancun (CUN) 17.9 km
Isla Mujeres (ISJ) 32.6 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Golf course
  • Sports trainer

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Beauty treatment
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Boulevard Kukulkan Km 16.5, Cancun, Mexico, 77500
Map view
Boulevard Kukulkan Km 16.5, Cancun, Mexico, 77500
Nearby
BLVD Kukulkan KM 6.5
Extreme Games Cancun
220 m
Restaurants
Restaurante Careyes
10 m
Boulevard Kukulkan
Tempo by Martin Berasategui
30 m
Paradisus Cancun Resort Blvd Kukulcan Km 16.5
Bana
10 m
Boulevard Kukulkan Km 16.5 Paradisus Cancún
Vento
30 m
Boulevard Kukulcan 16. 5 Paradisus Resort
Rosa Negra
460 m
Blvd. Kukulcan Km 15 Zona Hotelera
Restaurant Mole
30 m
Boulevard Kukulcan
Enso
160 m
Restaurant
Tora Mexico
610 m
Blvd. Kukulcan Km 15
Cheester Zona Hotelera
520 m
Km 15
Sabor Maya Cancun
560 m
Boulevard Kukulkan km 16.2 Zona Hotelera Cancún

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.8
7.8/10 based on 259 reviews
Albert
United Kingdom, March  2025
8.0/10

Overall, my stay at the resort was enjoyable, with standout moments like the beautiful beach and lovely pools. The service was exceptional and the staff went above and beyond to make us feel special. However, the dining options left much to be desired, lacking in flavor and variety. Additionally, dealing with overly aggressive sales pitches from staff was somewhat annoying and took away from the experience.

Rooms
9.0
The rooms were modern, spacious, and impeccably clean, offering stunning views and beautiful balconies.
Service
8.0
The service was remarkable; staff were attentive and genuinely caring, though some might come off as overly eager to sell additional services.
Location
9.0
The location was fantastic, right on the ocean with easy access to the beach and pools, although it was a bit crowded at times.
Dining
5.0
Unfortunately, the dining experience was a letdown with very limited options and bland food that really missed the mark.
Facilities
9.0
The facilities were impressive, especially the pools and beach, which were well-maintained and inviting.
Jordan
United Kingdom, February  2025
7.4/10

I had a fantastic stay at Paradisus Cancun! The resort offers a beautiful layout, which added to the overall appeal. The staff was always eager to assist, and we loved the relaxed atmosphere by the pool. However, we did encounter some hiccups with the check-in process and room issues that, unfortunately, took away from the experience. Overall, it's a great escape for families and those looking to unwind.

Rooms
7.0
Our room was clean and offered a nice view but had a few cleanliness issues upon check-in that needed attention.
Service
6.0
While some staff were exceptional and made our stay special, the check-in experience was frustrating and slow.
Location
9.0
The resort is in a beautiful area in Cancun, right near the beach, making it convenient for beach days.
Dining
7.0
We enjoyed the meals at various restaurants, with some standout dishes, although the drink quality was less impressive.
Facilities
8.0
The pool area was spacious and enjoyable, offering plenty of loungers, but the entertainment options could be improved.
Sebastian
United Kingdom, January  2025
7.6/10

We had a great time at this hotel, enjoying the lovely amenities and the beautiful pool area. The beach was stunning, with crystal-clear waters, but we had a few frustrating experiences with outside vendors that left a bit of a sour taste. Overall, our stay was enjoyable despite some bumps along the way.

Rooms
8.0
The rooms were clean and comfortable, though a bit cozy. We had a nice view of the Caribbean from our balcony, and the jetted tub was a lovely touch for unwinding.
Service
7.0
While most of the staff were friendly and accommodating, we faced issues with an outside vendor that the hotel allowed to operate on the premises, which was disappointing.
Location
9.0
The hotel is in a beautiful area in Cancun, right by the beach, but be cautious of the outside vendors roaming around the premises.
Dining
6.0
The dining options were diverse, but the quality of the food could use improvement. The buffet was often cold upon serving, which was disappointing.
Facilities
8.0
The facilities were top-notch, with a fantastic pool area and dedicated cabana rentals that added to our experience. However, the lounging spots were a bit scarce during peak times.
Sophia
United Kingdom, November  2024
5.6/10

My experience at this resort was quite disappointing, especially given its supposed 5-star rating. The room cleanliness was far below expectations, with a dirty rug and stained linens. The dining options were limited and charged extra for basic services, which felt very frustrating. However, the location was decent, which is a small saving grace.

Rooms
5.0
The rooms were poorly cleaned, featuring a dirty rug and stained pillows. Upon arrival, I found hair that wasn't mine in the sheets, which was appalling.
Service
5.0
I felt the service was focused more on upselling rather than providing quality customer care. They didn't take my concerns seriously, which was very disappointing.
Location
6.0
The resort is in a relatively good location, but it seems designed to maximize profits from guests rather than offering true hospitality.
Dining
5.0
The dining options were severely lacking, with mediocre food quality and an absurd $5 charge for room service. The taco restaurant was the only highlight.
Facilities
5.0
While the facilities were acceptable, the beach bed fees and limited hours for pools made the experience less enjoyable.
Charles
United Kingdom, October  2024
8.6/10

We had a beautiful stay at the resort with plenty of relaxing moments by the beach. The Royal Service upgrade was worth every penny, especially with the amazing service we received. While the dining options were generally good, a few misses made it less than perfect. The lack of activities for teens was a downside for our group, but overall, we had a fantastic time soaking up the sun and enjoying the amenities.

Rooms
8.0
We upgraded to the Royal Service, and although the initial room situation was frustrating, the final accommodations were spacious and comfortable.
Service
9.0
The service was top-notch, especially from Jorge in the Royal Service section and Didir on the beach, who really went above and beyond.
Location
10.0
The resort is located right on a stunning beach with crystal-clear waters, making it a true paradise for relaxation.
Dining
7.0
Dining was a mixed bag; while some restaurants, like La Palapas and Mole, were excellent, others didn't quite hit the mark. Breakfast was decent, but we just stuck to the buffet mainly.
Facilities
9.0
The facilities were impressive, especially the spa pool and sauna, which offered a serene atmosphere for unwinding.
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Rooms and Guests2 Guests, 1 Room